What is FME?
The only all-data, any-AI platform
TRAINING
Hands-on, practical training for individuals and teams
INTEGRATION
Remove silos, connect all your data and make it usable
THE LOCUS ADVANTAGE
FME Support
Our Certified FME specialists and data professionals are dedicated to helping organisations get more from their data.
Whether you’re troubleshooting an issue, need help with FME or simply have a question that needs an answering, please complete the Support Request Form alongside and we’ll get back to you within 24 hours or for urgent assistance please use the numbers provided below.
New Zealand: 0800 562 8769
Australia: +61 436 298 406
For FME Form and Flow Licensing enquiries please contact us via email: [email protected]
FME Flow Security Whitepaper and the FME Transformer Reference Guide refer to our Technical Documents section and Resources link in the Navigation
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Technical Documents
Support Request Form
Locus transforms businesses across the globe
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The Locus
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Proven expertise for organisations where data reliability, integration and performance matter.
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Integration Experts. 20+ Years.
No shortcuts. Just results. Scalable integration solutions.
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Train with the best in the Business
FME Certified Trainers. Real-world expertise. Structured courses or bespoke workshops.
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Your FME. Backed by Locus
Protect and elevate your FME investment with support and specialist access.
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"We’ve been working with Locus for 20 years. Their unique blend of business competence and technical expertise makes them a great partner and a powerful asset to any organization."
Don Murray
Co-Founder & CEO
Success Stories
Powered by Locus Expertise
Full Control of a critical data pipeline
Wellington Electricity relied on daily retailer files to keep their network records accurate but inconsistent formats made automation a real challenge. Partnering with Locus, they built a fully automated FME Flow pipeline that now runs daily with no manual touchpoints and no third-party dependencies.
90% Faster Data Processing
NZTA, Waka Kotahi was spending a full day manually downloading, compressing and sending photo attachments for newly installed network devices. By integrating FME into their survey workflow, that same process now runs in just five minutes.
The Locus Team and FME delivered the most efficient solution, by a long shot. It’s released us from highly manual processes, given us cleaner data, and built confidence in the accuracy of our reporting
50% Faster Biosecurity Reporting
Auckland Airport handles over 18 million passengers a year, making biosecurity monitoring mission-critical. Manual inspection reporting was slow and eating hundreds of GIS hours annually. By partnering with Locus and the help of FME and Esri automating the workflow, they cut manual effort in half.
Real Time freight visibility across the rail network
KiwiRail operates 900 freight trains a week and handles 18% of New Zealand's imports and exports. Manual GIS updates were taking hours every time a disruption hit. Using FME, they built a live freight disruption dashboard eliminating manual overhead and keeping freight moving.
60% Faster Water Data Requests
Auckland Council was taking up to 10 days to fulfil water resource data requests, a manual, approval-heavy process serving a city of 1.7 million people. By automating submissions, approvals, and data delivery with FME and Esri, that turnaround is now just 3–4 days, with better service and no manual bottlenecks.
