FME Support

Troubleshooting an issue, need help with FME or simply have a question that needs an answer.

Our team of data experts and FME Certified Professionals have the skills and knowledge to help you succeed with FME.

Complete our Support Request Form alongside and we’ll get back to you within 24 hours or for urgent assistance please use the numbers provided below.

New Zealand: 0800 562 8769

Australia: +61 436 298 406

For FME Form and Flow Licensing Instructions, FME Flow Security Whitepaper and the FME Transformer Reference Guide refer to our Technical Documents section.
Technical Documents

Support Request Form


Locus Plus+ is team expertise to help you succeed with FME

Technical advice and hours, support, training, FME upgrades, health-checks and more. Choose from a plan that works for you or talk to us and we’ll design something that fits.

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What type of FME do I need?

View our useful FME considerations flow chart to discover which product and licencing plan is right for you and your organisation.

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FME Community Knowledge Base

Explore thousands of tutorials, how-to articles, and more in the Safe Software FME Knowledge Base

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Customer Stories

Learn how organisations across industries are winning with FME

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